Bound reports, a fountain pen and a printed budget table on a dark navy desk
HomePractices
Our practices

Four practice groups. Nine service lines.

Engaged individually or combined into one integrated assignment — from policy and regulation to the systems and skills that put it into practice.

01Governance & Public Finance02Policy & Institutions03Digital Government & ICT04Programme Delivery & Evidence
01
Practice group 01

Governance & Public Finance

Sound management of public money — how it is planned, spent, procured, controlled and audited.

1.1Public Financial ManagementBudget, treasury, accounting and financial reporting reform.1.2Public Procurement & Contract ManagementProcurement frameworks, systems, documentation and contract management.1.3Audit, Accountability & Internal ControlAudit methods, internal control, risk management and digital audit tools.
Realistic sequencingReforms phased to institutional capacity and the systems available.
Whole-cycle viewPlanning, execution and reporting treated as one connected system.
Built to lastProcedures and skills that remain after the engagement ends.
1.1

Public Financial Management

Sound public finances are the foundation of effective government. We help institutions plan, spend, account for and report on public resources with discipline and transparency.

What we do
  • PFM diagnostics, reform strategies and action plans
  • Budget preparation, programme budgeting and medium-term frameworks
  • Budget execution, treasury and cash-management advisory
  • Public-sector accounting and financial-reporting reform, including IPSAS transition
  • Financial management information system (FMIS) requirements and advisory
  • Revenue administration and domestic revenue mobilisation
  • Public investment management and fiscal-risk analysis
  • Financial management of externally financed projects
  • Fiscal transparency and citizen-budget initiatives
Our approach

Our PFM work spans the full budget cycle — from fiscal planning and budget preparation to execution, accounting, reporting and oversight. We pair diagnostic rigour with practical reform design, so that recommendations are sequenced, costed and realistic for the institutions that must carry them out.

Typical deliverables
Diagnostic and gap-assessment reportsReform roadmaps and costed action plansFinancial procedures, charts of accounts and reporting templatesFunctional requirements and system specificationsTraining curricula and practitioner guides
Reference frameworks
PEFAIPSASGFSM 2014
Rules that workFrameworks tested against how procurement actually happens.
ConsistencyHarmonised documents and processes that reduce errors and disputes.
TransparencyOpen, auditable processes that build bidder and public confidence.
1.2

Public Procurement & Contract Management

Procurement is where policy meets the market. We help public bodies buy well — fairly, efficiently and with value for money that can be demonstrated.

What we do
  • Reviews of procurement policy, regulatory and institutional frameworks
  • Operational procedures, guidelines and standard documentation
  • Procurement system and capacity assessments
  • Procurement planning, market analysis and sourcing strategy
  • Bid evaluation support and independent procurement reviews
  • Contract management and contract administration systems
  • Digital procurement (e-GP) readiness, process design and adoption
  • Complaints-handling and procurement oversight mechanisms
  • Professional development and training of procurement practitioners
Our approach

We support the whole procurement system: the legal and policy framework, the institutions that apply it, the people who operate it and the tools they use. Our approach links rules, documents, people and digital platforms so that each reinforces the others.

Typical deliverables
Assessment reports with prioritised recommendationsProcedures, guidance notes and standard templatesProcess maps and digital workflow specificationsProcurement plans and market-analysis briefsTraining modules and practitioner toolkits
Reference frameworks
MAPSUNCITRAL Model LawDevelopment-partner procurement frameworks
Independence by designControls and processes that protect objectivity.
Findings to follow-throughRecommendations tracked until they are resolved.
A digital audit trailEvidence and decisions captured in one secure record.
1.3

Audit, Accountability & Internal Control

Accountability depends on strong oversight. We help audit institutions, internal audit functions and management build the controls, methods and tools that make public spending verifiable.

What we do
  • Audit methodologies, guidance and standard working papers
  • Risk-based audit planning and audit-universe development
  • Establishing and strengthening internal audit functions
  • Internal control and enterprise risk-management frameworks
  • Financial, compliance and performance audit support
  • Information systems and IT audit
  • Digital audit tools for planning, working papers, review and follow-up
  • Quality assurance and preparation for peer review
  • Tracking of audit recommendations and management responses
Our approach

We work with external and internal audit functions and with the managers they oversee. Our support ranges from audit methodology and quality assurance to risk and control frameworks — and the digital tools that bring planning, fieldwork, review and follow-up into one auditable record.

Typical deliverables
Methodology and guidance documentsRisk registers and control matricesAudit plans, programmes and templatesSystem requirements and configured audit workflowsTraining and coaching programmes
Reference frameworks
ISSAIIIA Global Internal Audit StandardsCOSO
02
Practice group 02

Policy & Institutions

Clear policy and capable institutions — the rules, structures and people that turn priorities into results.

2.1Policy, Legal & Regulatory AdvisoryPolicy, strategy, regulation and the instruments that put them into effect.2.2Institutional Development & Capacity BuildingOrganisational design, processes, people and skills.
Evidence firstOptions grounded in data, comparative practice and local context.
Implementation-readyEach policy paired with the procedures and systems to deliver it.
Inclusive processStakeholders engaged early to build ownership and durability.
2.1

Policy, Legal & Regulatory Advisory

Good policy is clear, evidence-based and implementable. We help governments and regulators turn priorities into policies, laws and rules that institutions can apply with confidence.

What we do
  • Policy analysis, formulation and review
  • National and sector strategies, plans and implementation roadmaps
  • Reviews of legal and regulatory frameworks, with drafting support
  • Regulations, guidelines and standard operating procedures
  • Regulatory impact and compliance assessments
  • Governance, accountability and institutional-mandate reviews
  • Stakeholder consultation, validation and public engagement
  • Policy briefs, white papers and sector studies
Our approach

We support the whole policy cycle — analysis, options, drafting, consultation, adoption and implementation. Our work is grounded in evidence and stakeholder engagement, and always considers the institutional capacity, financing and systems needed to make a policy work.

Typical deliverables
Policy and strategy documentsDraft legal and regulatory instruments for client reviewRegulatory impact assessmentsImplementation plans with roles, costs and timelinesConsultation and validation reports
Reference frameworks
Regulatory impact assessmentResults-based policy design
People and process togetherStructures designed alongside the workflows they support.
Learning that sticksPractical, applied training followed by coaching.
OwnershipChanges co-designed with the staff who will carry them forward.
2.2

Institutional Development & Capacity Building

Institutions are only as strong as their structures, systems and people. We help organisations clarify mandates, organise for delivery and build the skills to perform.

What we do
  • Functional reviews and organisational assessments
  • Organisational design, structures and staffing plans
  • Business process review, mapping and re-engineering
  • HR policies, job descriptions and performance management
  • Training needs assessments and learning strategies
  • Curriculum design, training delivery and training of trainers
  • Coaching, mentoring and on-the-job technical assistance
  • Change management and internal communication
  • Knowledge management, records and documentation systems
Our approach

Our institutional work begins with a clear view of what an organisation is for and how it currently performs. From there we design structures, processes and people strategies — and build capability through training, coaching and on-the-job support that continues after formal training ends.

Typical deliverables
Functional review and organisational assessment reportsOrganograms, staffing plans and job descriptionsProcess maps and standard operating proceduresTraining plans, materials and evaluation reportsChange and transition plans
Reference frameworks
Competency-based trainingProcess mapping (BPMN)
03
Practice group 03

Digital Government & ICT

Reliable digital systems and secure foundations that make public services faster, more transparent and easier to oversee.

3.1Digital Government & Information SystemsPortals, enterprise applications, workflow systems and MIS.3.2ICT Infrastructure, Cybersecurity & DataNetworks, hosting, information security and data governance.
Process before technologySystems built around how the institution works and is governed.
Adoption, not just deploymentTraining and support until the system is part of daily work.
Open and sustainableSolutions that can be maintained, extended and handed over.
3.1

Digital Government & Information Systems

Digital systems turn policy into everyday practice. We help public institutions design, configure and adopt information systems that make services faster, more transparent and easier to oversee.

What we do
  • Digital strategies, roadmaps and enterprise architecture
  • Business process analysis and system requirements
  • Government portals and online public services
  • Configuration, customisation and integration of enterprise applications
  • Workflow, case-management and document-management systems
  • Management information systems, dashboards and reporting
  • Interoperability and secure data exchange
  • Data migration, testing and quality assurance
  • User training, change management, support and enhancement
Our approach

We work across the systems lifecycle — business analysis and requirements, solution design, configuration, customisation, integration, testing, training and support. We are vendor-neutral: our role is to make sure the system fits the institution’s processes and rules, not the other way round.

Typical deliverables
Digital strategies and architecture blueprintsRequirements and technical specificationsConfigured and customised systems, with documentationTest plans, test reports and acceptance recordsUser guides, training programmes and support arrangements
Reference frameworks
TOGAFAgile & iterative deliveryUser-centred design
Secure by designSecurity considered from the very first requirement.
Right-sizedSolutions matched to connectivity, budgets and support capacity.
Data you can trustClear ownership, quality and protection of public data.
3.2

ICT Infrastructure, Cybersecurity & Data

Reliable digital services need secure, well-managed foundations. We help institutions plan, secure and run the infrastructure and data their systems depend on.

What we do
  • ICT strategies, assessments and infrastructure planning
  • Network, connectivity, data-centre and cloud-hosting design
  • Information security policies, risk assessments and controls
  • Cybersecurity awareness, incident response and continuity planning
  • Data governance, data protection and records retention
  • Data management, analytics and business intelligence
  • IT service management and operating procedures
  • Technical specifications and quality assurance of ICT deployments
  • IT audits and systems reviews
Our approach

From network and hosting design to information security and data governance, we advise on the technical foundations of digital government. Our focus is resilience: infrastructure that is appropriately sized, secure by design and supported by clear operating procedures.

Typical deliverables
ICT assessments and infrastructure designsSecurity policies, risk registers and continuity plansData governance frameworks and data-sharing protocolsTechnical specifications and acceptance-test reportsService-management procedures and service levels
Reference frameworks
ITILNIST CSFData-protection good practice
04
Practice group 04

Programme Delivery & Evidence

Evidence that informs decisions, and the management and technical support that keeps programmes on track.

4.1Monitoring, Evaluation & ResearchM&E systems, evaluations, surveys and third-party monitoring.4.2Programme Management & Technical AdvisoryPIU support, fiduciary support, studies and technical assurance.
IndependenceObjective verification that stakeholders can rely on.
Quality dataRigorous sampling, enumerator training and field supervision.
Built for useFindings framed for decisions and course-correction.
4.1

Monitoring, Evaluation & Research

Decisions are only as good as the evidence behind them. We design and deliver monitoring, evaluation, surveys and independent verification that produce credible, usable evidence.

What we do
  • Results frameworks, theories of change and M&E systems
  • Baseline, mid-term and end-line evaluations
  • Third-party monitoring and independent verification
  • Household, enterprise, facility and phone-based surveys
  • Digital data collection (CAPI and CATI) with quality control
  • Qualitative research: interviews, focus groups and case studies
  • Data analysis, visualisation and dashboards
  • Geospatial mapping and GIS analysis
  • Learning reviews and documentation of results
Our approach

We support programmes from design to completion: setting up results frameworks and M&E systems, collecting data in the field, verifying results independently and evaluating what worked and why. Our data work combines robust methods with digital collection tools and clear, decision-ready reporting.

Typical deliverables
M&E frameworks and indicator reference sheetsInception, data-collection and evaluation reportsMonitoring and verification reportsClean datasets, dashboards and analytical briefsLearning and results documentation
Reference frameworks
OECD-DAC evaluation criteriaResults-based management
Grip on deliveryClear plans, risks tracked and decisions escalated early.
Fiduciary confidenceFinancial and procurement compliance built into delivery.
Technical assuranceIndependent eyes on quality, cost and progress.
4.2

Programme Management & Technical Advisory

Well-run programmes deliver on time, on budget and to standard. We provide the management, fiduciary and technical support that keeps complex programmes on track.

What we do
  • Programme and project management support (PMO and PIU strengthening)
  • Work planning, scheduling, and risk and issue management
  • Fiduciary support: project financial management and procurement
  • Progress reporting and results-based management
  • Feasibility studies, business cases and project preparation
  • Technical studies, specifications and design review
  • Supervision support, quality assurance and verification of works
  • Stakeholder coordination and partner reporting
  • Programme closure, handover and sustainability planning
Our approach

We strengthen implementation units and programme teams with planning, coordination, reporting and fiduciary support. For programmes with infrastructure, equipment or systems components, we provide technical advisory services — from feasibility and design review to supervision and quality assurance.

Typical deliverables
Implementation plans and operating proceduresProgress, risk and completion reportsFeasibility and technical study reportsSupervision and quality-assurance reportsHandover and sustainability plans
Reference frameworks
PMBOK / PRINCE2 principlesResults-based management
Work with us

Let’s build institutions that work.

Independent consulting in public finance, governance, policy and digital government. Tell us about the reform, system or programme you are planning.

Start a conversation Company profile (PDF)